---
title: "Enterprise Chatbot — answers from your docs | ArtinBot"
description: "A Persian enterprise chatbot that answers from your own policies, circulars and documentation. Human handover, CRM integration and on-premise installation."
url: https://artin-bot.ir/en/enterprise-chatbot
lang: en
---
ArtinBot for Enterprise

# Enterprise chatbot that answers from your own documents and processes

ArtinBot is a Persian enterprise chatbot trained on your internal policies, circulars, product catalogues and support history. It gives customers and employees accurate, source-backed answers — on your own servers or on our cloud.

[Build your chatbot free](https://my.artinbot.ir/)

[Talk to sales: +98 937 940 4817](tel:+989379404817)

## What is an enterprise chatbot, and how is it different?

An enterprise chatbot is a conversational assistant that answers strictly from one organisation's own knowledge: internal policies, circulars, technical documentation, service descriptions, price lists and support history. Three things separate it from a generic chatbot — where the answer comes from, who controls the data, and how well it integrates with existing systems.

ArtinBot delivers all three through a Persian-first RAG architecture: your documents are chunked and indexed, the language model composes answers only from those chunks, and every answer links back to its source document. When the answer is not in your sources, the bot hands the conversation to a human operator instead of guessing. For organisations whose data must not leave the network, the same core installs on-premise.

Capabilities

## What a real enterprise chatbot needs

### Answers from your documents

Upload PDF, Word, Excel or raw text, or crawl your website and sitemap. Every answer cites the source document so it stays verifiable.

PDF

Word

Excel

RAG

### Knowledge management

Retrain on each new document revision without losing configuration. Unanswered questions are logged so knowledge gaps become visible.

Versioning

Gap Analysis

### Human handover

Whenever the bot is unsure or the user asks, the full conversation moves to an operator dashboard with queueing and agent routing.

Live Chat

Queue

Handover

### Integration with your systems

Call REST APIs and webhooks mid-conversation: order status, stock levels, insurance records or any internal service.

REST API

Webhook

CRM

### Control over data and model

Connect any OpenAI-API-compatible model — cloud or local on your own server — and pick the model per chatbot. In the on-premise edition no data leaves your network boundary.

Local LLM

On-Premise

GPT-4o

### Analytics and reporting

Conversation volume, resolution rate, sentiment analysis, most frequent topics and token usage broken down per business unit.

Analytics

Sentiment

Reporting

Use cases

## Where an enterprise chatbot pays off fastest

### Customer support

24/7 answers to repetitive questions, fewer tickets, and only complex cases escalated to a human agent.

### HR and employees

An internal assistant for leave, benefits, policies and admin processes, without pulling HR into every question.

### Sales and pre-sales

Match the right product to the visitor's need, answer technical pre-purchase questions and push leads into your CRM.

### Banking, insurance and finance

Explain plan terms and required documents step by step, deployed locally to satisfy confidentiality requirements.

### Government organisations

Answer citizens based on official circulars and reduce in-person visits, with deployment on the internal network.

### Education and science parks

A smart guide for students and resident companies, grounded in institutional regulations and course material.

Deployment

## Cloud or on your own server — both are available

### Cloud subscription

The fastest route to production. No infrastructure required, free to start, no credit card.

- Live in under one business day
- Install with a single code snippet
- Automatic platform updates
- Monthly or annual pricing based on usage
- Includes Instagram, Telegram and web widget

### On-premise installation

The full platform core on your own servers, with perpetual ownership and a one-time payment.

- Data never leaves your network
- Runs with fully offline local language models
- Unlimited chatbots with no usage cap
- Docker deployment and high-availability setup
- Direct integration with internal systems

FAQ

## Common questions about enterprise chatbots

How long does an enterprise chatbot take to deploy?

On the cloud edition, a chatbot trained on your documents is usually ready in under one business day. On-premise projects typically take two to six weeks depending on how much internal-system integration is involved.

Does confidential data leave the organisation?

Not in the on-premise edition — the entire platform and language model run on your servers, and no request crosses the network boundary. On the cloud edition data is stored on infrastructure inside Iran, with per-user access levels.

What happens when the bot does not know an answer?

It does not invent one. The conversation is handed to a human operator with full history, and the question is logged under "unanswered questions" so it can be covered in the next retraining.

Which systems can it integrate with?

Anything exposing a REST API or webhook — CRM, ERP, ticketing, inventory. The bot can query them mid-conversation and show the live result to the user.

How is an enterprise chatbot priced?

The cloud edition is a monthly or annual subscription based on chatbot count and message volume, starting free. The on-premise edition is a one-time payment with perpetual ownership across base, professional and enterprise tiers. Current pricing is published on the plans page.

Does it handle Persian correctly?

Yes. Persian NLP covers half-space handling, common misspellings and colloquial phrasing, and document indexing is tuned specifically for Persian text.

## Build your enterprise chatbot today

Start without writing code and upload your documents. For on-premise deployment and custom integration, talk to the enterprise team.

[Start free](https://my.artinbot.ir/)

[Contact enterprise team](tel:+989379404817)

## Keep reading

- [Enterprise AI assistant](https://artin-bot.ir/en/enterprise-assistant)An internal assistant for staff, in the cloud or self-hosted.
- [Enterprise and advanced solutions](https://artin-bot.ir/en/enterprise)Smart call centre, local models and custom integration.
- [Plans and pricing](https://artin-bot.ir/en/plans)Cloud subscription and on-premise edition pricing.
- [Customer support chatbot](https://artin-bot.ir/en/support-chatbot)24/7 automated replies to repetitive customer questions.

آرتین‌مگ

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