How do you connect a chatbot to a Shopify store?

The connection runs through the Shopify Admin API, so the bot pulls the store catalogue from Shopify itself and no product data has to be entered by hand. From there it can answer questions about product specifications and warranty terms and guide a buyer to checkout. The chat widget is added to the theme with one code snippet, as on any other site. WooCommerce stores connect by a different route, through the WooCommerce catalogue.

ArtinBot for Shopify

A Shopify chatbot connected straight through the Shopify Admin API

Persian-market Shopify sellers share one problem: the platform is in English and the customer asks in Persian. ArtinBot connects to the store catalogue through the Admin API and explains those same products in the customer's language.

Connect Shopify free Talk to us: +98 937 940 4817

An API connection is not the same as training from the site

You can hand over your Shopify URL and let the bot read the pages. For a small store that may be enough, but the moment the catalogue grows or products change often, that approach falls behind: every new product means another training pass.

An Admin API connection inverts this. The catalogue comes from Shopify itself, so new products are recognised on their own. Beyond products, general catalogues are supported too, so if what you sell is not a conventional product, such as a hotel room, a flight or an event, it can still be defined.

Capabilities

What happens in your Shopify store

Shopify Admin API connection

The catalogue is read straight from Shopify. No manual copies, no file imports.

Admin APICatalogue

Product and warranty answers

Specifications, differences between models and warranty terms, the questions asked before buying.

ProductsWarranty

Guidance to checkout

The bot moves an undecided buyer to the right option and then to the purchase page, instead of only explaining.

Buying adviceConversion

General catalogues

Hotel rooms, flights, services and events can be defined like products; the catalogue is not limited to physical goods.

HotelsFlightsEvents

Use cases

Which stores it suits

Shopify stores with Persian-speaking customers

The platform is English but the conversation has to be Persian; the bot fills exactly that gap.

Bilingual international selling

The same knowledge answers in both languages without being entered twice.

Products that need advice

When choosing between models is hard, a fast answer is the difference between a purchase and a bounce.

Services and bookings

For businesses selling something other than physical goods, with no conventional catalogue.

Why ArtinBot

Compared with Shopify marketplace chat apps

An ordinary chat app

A channel, staffed by a human.

Usually only relays messages
Nobody is there outside working hours
Persian is a second-class language for it
It does not understand the catalogue

ArtinBot on Shopify

Automatic answers from the catalogue, in the customer's language.

Catalogue from the Admin API
Answers around the clock
Persian is the product's first language
Hands over to an operator when needed

FAQ

Common questions from Shopify sellers

What is needed to connect?

Admin API access to your Shopify store and one code snippet to show the widget on your theme. Everything else is configured from the ArtinBot panel and needs no code.

Can it answer in Persian on an English store?

Yes. The conversation language is independent of the catalogue language: products can be in English while the bot explains in Persian.

How is this different from the WooCommerce connection?

What it does is similar, but the route differs: Shopify through the Admin API, WooCommerce through the store's own catalogue. If you are on WooCommerce, see the WooCommerce chatbot page.

What if what I sell is not a conventional product?

General catalogues are supported, so hotel rooms, flights, services and events can be defined too.

What happens when the bot does not know?

It does not guess. It says so and hands the conversation to an operator; in sales, a wrong answer about warranty or specifications costs more than silence.