Data Deletion Instructions

Last updated: June 2025

What data we store

When you connect your Instagram Business account to ArtinBot, we may store:

• Your Instagram User ID and Page ID
• Access tokens used to manage messages on your behalf
• Conversation logs (Direct Messages handled by the bot)
• Chatbot configuration tied to your account

How to Request Data Deletion

Option 1 — From your ArtinBot account

1. Log in to my.artinbot.ir
2. Open your chatbot's Instagram page (Dashboard → your chatbot → Instagram) and click Disconnect at the bottom of the page
3. Confirm the disconnection. Your access tokens are revoked immediately and all associated data is permanently removed within 30 days.

Option 2 — From Facebook/Instagram Settings

1. Go to your Facebook account settings
2. Navigate to Apps and Websites
3. Find ArtinBot and click Remove
4. This revokes our access token immediately. We will also receive a deletion callback and will delete all associated data within 30 days.

Option 3 — Email Request

Send an email to artinbi.ir@gmail.com with the subject line "Data Deletion Request" and include:

• Your registered email address or Instagram username
• Your ArtinBot account ID (if available)

We will confirm receipt within 3 business days and complete deletion within 30 days.

Verification

After submitting a deletion request via email, you will receive a confirmation email with a reference code. You can use this code to verify the status of your deletion request by replying to the same thread.

What happens after deletion

• All conversation logs are permanently deleted
• Your Instagram access tokens are revoked and removed
• Your chatbot configurations are deleted
• Anonymized aggregate analytics data may be retained (no personal identifiers)

Contact

For any questions about data deletion, contact us at:
artinbi.ir@gmail.com
Artin Future AI Development Co.